ABOUT USEstablished in 2019.
Flex Assure was established by the Association for Decentralised Energy (ADE) as a voluntary scheme for UK flexibility services providers.
Since then, the scheme has grown to cover both industrial and commercial and domestic markets, building a trusted framework that gives energy users confidence when engaging with flexibility providers.
Building trust in energy flexibility.
Flex Assure is an independent, voluntary compliance scheme that sets common standards for flexibility services providers, giving energy users confidence in the service they receive.
Why trust matters.
With many energy users new to energy flexibility, it is important they feel confident about the service they will receive from providers.
Customers need a common set of standards by which to compare providers and their claims - particularly important while energy flexibility is still new to many consumers and businesses.
- Clear standards - a common benchmark for comparing providers.
- Independent oversight - compliance monitored by external auditors.
- Consumer confidence - assurance of high-quality service from any member.
Making energy flexibility work for everyone.
A smarter grid starts with trust. Flex Assure guarantees that the companies helping you shift your energy usage treat you fairly, clearly, and professionally.
A smarter rhythm for energy.
Energy flexibility isn't just an industry term - it's a vital adaptation that benefits every household and sustains the national grid.
- Shifting energy use
Businesses and households adjust when they use electricity - running equipment at off-peak times or responding to smart grid signals automatically.
- Cutting carbon & costs
By using energy when renewables are plentiful and avoiding peak demand, flexibility significantly reduces bills and drives the UK toward net zero.
- Providers you can trust
Flex Assure sets enforced standards. Every provider signed up to our scheme treats customers fairly, transparently, and with full accountability.
