ABOUT USEvery day, we serve 16 million customers across London and the Thames Valley. From that first cup of tea in the morning through to baths at bedtime.
As well as supplying water to your taps, we take wastewater away. We collect and treat sewage, returning clean water to our rivers.
It’s everyone’s water and we're here to keep taps flowing for generations to come. Delivering life’s essential service, so our customers, communities and environment can thrive.
Thames Water has a crystal-clear purpose: to deliver life’s essential service, so our customers, communities and environment can thrive.
Extreme weather is becoming more and more frequent. And our growing population means more kettles are boiling and more washing machines are spinning than ever before.
That means we need to think ahead but act now, using our expertise to build a new world of water. One where no drop is wasted, every pipe is fighting fit, and our natural environment is protected.
Environment
As a business, it's our responsibility to protect and enhance the environment.
We rely on natural resources to provide our service. We also want to ensure our communities enjoy rivers and waterways for years to come. So, reducing harmful pollutions is vital for us and our customers.
Improving our impact on the environment is one of our key themes. From river health to sustainable drainage, we're investing in programmes to achieve this.
We also have policies and plans to manage climate change and environmental duties.
Purpose & values
Our purpose is crystal clear – to deliver life’s essential service so our customers, communities and the environment can thrive. And living by our values plays an important role in this – they guide our behaviour and decision-making, both as individuals and collectively.
- Take care
- Passionate about everything we do
- Be respectful and value everyone
- Reach higher, be better
- Take ownership
- Be proud, be blue
CAREERS
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us to keep taps flowing and toilets flushing. We want to build a better future for all, helping our customers, community and planet thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us where we want to be in the years and decades to come.
As we grow the Thames Water family, we’re always looking for passionate people who will live by these values and help us fulfil our purpose. If that’s you, come and play your part and help make a daily difference to millions of people’s lives.
Are you ready to play your part?
