Customer Services Administrator

Are you an experienced Customer Service and Administration professional looking for a new challenge?

Viridor is one of the UK's leading recycling, renewable energy and waste management companies. Part of the FTSE 250 Pennon Group, Viridor puts waste into action, transforming it into high quality recyclables, raw materials and energy. This is an exciting time to work at Viridor. We are at the forefront of the UK's green economy and we use smart people and technology to deliver our vision, bringing people together to give the world's resources new life.

We are now looking to recruit a Customer Services Administrator to join our Trafford Park team in Manchester, working full time, Monday to Friday.

The Role:

As our Customer Service Administrator, you will provide administration support to fleet personnel whilst championing and delivering Customer Service Excellence to new and existing customers. You will be responsible for the support and effective management of all existing customers and to identify and secure additional profitable business.

Additionally, the Customer Service Administrator will initiate, maintain and review all customer data on the appropriate systems ensuring customer requests are communicated effectively within the depot.

Our ideal Customer Services Administrator:

 *Good track record of customer services or related activities within a multi-site, high speed environment. *Previous experience in a similar Administration role or environment *Knowledge of administration systems and processes *Organisational skills and ability to work in a methodical manner *Proficient in Microsoft Office applications, including, Word, Excel, Sharepoint, Outlook *Good communication and interpersonal skills *High levels of professionalism, numeracy and literacy *Ability to work under pressure to tight timescales

Rewards and Benefits:

In return for your hard work as our Site Customer Services Administrator, we can offer a Competitive salary plus excellent benefits, including:

 *A free helpline for health, legal or personal issues available 24 hours a day, seven days a week. *Free eye tests and prescription and safety eyewear where required. *A contributory pension scheme - helping you plan for later in life *Optional contributory healthcare *Payroll giving (charity donations from salary deducted before tax) and cycle to work schemes are all available through Viridor Extras, Discounts on local gym membership and some of the biggest retail brands

If you want to work within in a team-orientated and collaborative environment, for a company that strives to be environmentally, socially and economically sustainable, click apply.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Closing Date:
25/02/2020

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