Company Profile

CRU (Commission for Regulation of Utilities)

The Exchange
Belgard Square North
D24 PXW0
Website Address:

The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator. The CRU was originally established as the Commission for Energy Regulation (CER) in 1999. The CER changed its name to the CRU in 2017 to better reflect the expanded powers and functions of the organisation.

The CRU has a wide range of economic, customer protection and safety responsibilities in energy and water.

The CRU’s mission is to protect the public interest in Water, Energy and Energy Safety. The work of the CRU impacts every Irish home and business, by ensuring safe, secure, and sustainable energy and water supplies at a reasonable cost.

The sectors we regulate underpin Irish economic competitiveness, investment, and growth, while also contributing to our international obligations to address climate change.

The CRU is committed to playing our role to help deliver a secure, low carbon future at least cost. The CRU is guided by four strategic priorities for the period 2019-2021. These priorities will sit alongside the core activities we undertake, to protect the public interest and that we:

- Deliver sustainable low-carbon solutions with well-regulated markets and networks
- Ensure compliance and accountability through best regulatory practice
- Develop effective communications to support customers and the regulatory process
- Foster and maintain a high-performance culture and organisation to achieve our vision


Energy is supplied safely

Empowered and protected customers pay reasonable prices

A sustainable, reliable and efficient future for energy and water

A secure, low carbon future


In fulfilling our mission, it is vital that the CRU develops and adheres to key values for the organisation so that all stakeholders trust us and have faith that we will serve them properly as an independent regulator.

In regulating, we are guided by the following principles:





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