Company Profile

South Staffs Water

Green Lane
West Midlands
United Kingdom (UK)
Website Address:
At South Staffs Water we’re committed to providing you with high quality water, exceptional levels of service and great value for money.


South Staffs Water supplies high quality drinking water to approximately 1.3m people and approximately 35,000 commercial customers over 1,500 square km in the West Midlands, South Staffordshire, South Derbyshire, North Warwickshire and North Worcestershire areas.

The Company consistently achieves its twin objectives of delivering high levels of customer service and low charges.

Household customers have some of the lowest bills in England and Wales, while benefiting from the highest levels of customer service, as measured by our regulator Ofwat.

Excellent water quality

- We’re committed to delivering some of the highest quality water in the UK – every time you turn on your tap

Secure and reliable water supplies

- A key priority is making sure water is there when you need it. We invest in our pipe work, treatment processes and new technology to make sure our water supply is as reliable as it can be.
- We also look way off into the future to understand demand for water, and actively encourage customers to reduce the amount of water they use to help preserve our precious resource.

An excellent customer experience

- Providing a quality water supply is a given, but so too is the service that our customers expect from us. We were ranked first in the water industry’s league table for the three years to 2013/2014 and remain committed to improving our customer service.
- We think any queries you have should be resolved quickly and efficiently
- We’re also developing digital communications, such as this website, to help customers self-serve and manage their accounts online

Caring for the environment

- We’re dedicated to protecting our environment. We do this through increasing our biodiversity commitments, minimising our carbon footprint, reducing leakage and encouraging greater water efficiency.

Affordable bills

- We’re committed to reducing customer bills over the next five years and helping customers who struggle to pay their water bill.


Commitment, hard work and pride in the work you do is vital for us to maintain our reputation for providing excellent customer service and high quality drinking water to the 1.3 million people across our supply area. We strive to create a working environment where everyone is able to reach their potential and can contribute to the full in order to maximise our company performance.

We offer a variety of exciting career opportunities, with options including engineering, operations, administration and management. As we're part of South Staffordshire Plc, which employs over 2,000 people, broader prospects exist for career development within the wider group.

Latest Jobs from South Staffs Water

Click here to view South Staffs Water's jobs

GIS Systems Administrator Permanent West Midlands Walsall Competitive Salary Offered
Operations Coordinator (Cambridge Region) Permanent East of England Cambridge £25000 - £30000 pa
Team Leader: Planning & Streetworks Permanent West Midlands Walsall £30000 pa
Facilities & Grounds Operative Permanent West Midlands Walsall Depending On Experience
Procurement Business Partner Permanent West Midlands Walsall £30000 pa
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