HR Operations Coordinator - UK

South East
Industry Sector:
Environment Jobs, Energy Jobs
Job Category:
Human Resources
Job Type:
Full Time
Education Level:
Please see job description
Salary Description:
Start Date:
Ricardo Energy & Environment
Job Ref:

Role: HR Operations Coordinator

Location: Oxford, Didcot

Role ID: 2024-2356

Our vision is to create a safe and sustainable world.

Ricardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.

We are currently looking for a HR Operations Coordinator to join our HR team.

Key Responsibilities

* Managing the team of five Operations Advisers/Help-desk Administrators responsible for the operation of the HR Help-desk UK and employee life cycle activities such as preparing leaver correspondence, changes to terms and conditions, confirmation of maternity/paternity/unpaid leave requests, probation letters, payroll changes etc.
* Ensuring the effective running of the HR Help-desk, ensuring enquiries are resolved accurately and on a timely basis.
* Ensuring the effective running of the HR Help-desk, ensuring enquiries are resolved accurately and on a timely basis.
* Working with the Regional HR UK Lead on the streamlining and documentation of HR operational processes across the different parts of the organisation.
* Taking the lead on the management and improvement of our Cascade HRIS system, setting up queries, reports and workflows, working closely with our Data Specialist to ensure accurate data in all systems.
* Providing support to the HR UK Regional Lead in the gathering and production of management information and HR metrics information.
* Taking responsibility for the continuous improvement of the HR administration processes.

Skills and Experience

* Strong team leadership skills.
* Excellent literacy, numeracy and attention to detail.
* Excellent time management and prioritisation skills.
* A proactive and ‘can do’ approach.
* Results/delivery focus.
* The ability to take personal responsibility for making things happen.
* A desire for continuous improvement.
* An awareness of the importance of confidentiality and data protection.
* Excellent IT skills (Microsoft Office, particularly Excel) and ability to pick up different IT systems quickly. Ideally good knowledge of Cascade HRIS system. Agresso/SAP software experience desirable but not essential.

Working here

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Work life balance

We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.


We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.

Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle.

Diversity, Equality, and Inclusion statement

We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.

Next steps

Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.

Ricardo is a Disability confident employer please advise the recruitment team via if you require any adjustments to support you throughout the recruitment process.


Closing Date:

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