Waste Water Duty Manager

South West
Devon, Exeter
Industry Sector:
Waste Jobs, Water Jobs, Environmental Jobs, Environment Jobs
Job Category:
Business/Strategic Management, Construction, Installation/Maintenance/Repair, Quality/Assurance, Skilled Manual, Construction Engineer, Measurement & Control Engineer
Job Type:
Education Level:
Some secondary school
£34,440 to £34,440 per annum
Salary Description:
34440 Per Annum + Benefits
Start Date:
South West Water
Job Ref:

Are you an experienced operations professional with knowledge of waste water? Are you looking for a new challenge?

South West Water provide reliable, efficient and high quality drinking water and waste water services throughout Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers and be amongst the best in the water industry.

An exciting opportunity has arisen to join South West Water as a Waste Water Duty Manager based from Exeter.

The Role

The Waste Water Duty Manager will provide central decision making and advice & coaching to the Alarm Team and Source Contracts team to ensure effective triage of contacts and alarms received in the SWW Control Centre to ensure the associated assets achieve Company targets, i.e. CHP, Income, Energy, Compliance, HACCP, Odour contacts, Pollutions.

This is a new role to support the formation of a central support, advice and decision making to the WWS delivery teams outside of normal working hours. This includes participation in a rostered out of hours working pattern (inclusive of rostered Annual Leave & Bank Holidays) operating over a 5 week rotation with duty lengths of between 8 – 12 hours and with two weeks non duty in every five.

You will be liaising with Source contact team and have responsibility for WWS customer contact response and resolution processes.

The Ideal Waste Water Duty Manager:

A key requirement of this role is to have proven experience in the use of company systems to support decision making and jeopardy management processes to ensure effective deployment of resources and escalation of events. The successful candidate will be a methodical and focused team player with the ability to communicate well at all levels within the business, whilst making sound decisions under pressure.

As this is a new role, you will work closely with the WWS management team to evolve the Duty Manager role so the ability to adapt with the role is essential. Previous experience with alarm management, Waste Water processes and the use of current I.S. systems would be an advantage.

Rewards & Benefits:

In return for your hard work as our Waste Water Duty Manager, we can offer a Competitive starting salary of £34,440 per annum (which is inclusive of relevant working arrangement rota payments) and a range of excellent benefits, working within in a team-orientated and collaborative environment, for a company that strives to be environmentally, socially and economically sustainable.

If you have the skills and experience to join our team as a Waste Water Duty Manager, click apply today.

Closing Date:

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