Identity Management Analyst

South West
Devon, Exeter
Industry Sector:
Renewable Energy jobs, Waste Jobs, Water Jobs, Environmental Jobs, Wastewater Jobs, Renewable Jobs, Waste Management Jobs, Waste to Energy Jobs, Energy Jobs
Job Category:
Administration/Clerical, IT/Software Development, Management, Analyst
Job Type:
Education Level:
Please see job description
£30,675 to £30,675 per annum
Salary Description:
30675 Per Annum
Start Date:
Pennon Group
Job Ref:

Do you have proven experience or a keen interest of working within an IT customer-centric position?

Pennon Group is one of the largest environmental infrastructure groups in the UK comprising both Viridor and South West Water. At the top end of the FTSE 250, the Group has a workforce of around 5,000 people nationwide. Together, our aim is to build the most trusted environmental solutions company in the UK providing infrastructure and services that enhance our customers' lives, protect the environment and deliver growth for our shareholders.

We now have an excellent opportunity for an Identity Management Analyst to join our Group IT function. This role will be based in Exeter, delivering a first-class service for our internal & external customers and keeping our services running 24/7.

We are in an exciting time of expanding our team and working with the very latest technology, so it is a great time to join us!

What will you be doing?

As our Identity Management Analyst, you will apply a methodical structured approach to actioning all requests for access across all Group IT Services. Reporting to the Service Desk Manager, you will validate any request for access to ensure appropriate authorisation and due diligence is applied. Working in the Service Delivery function, you will demonstrate empathy and a genuine passion for delivering great service to all IT ‘Customers' and your colleagues.

The crucial objective for the Identity Management Analyst is to be responsive to Group IT ‘customers' access needs, balanced with ensuring security practices and policies are followed at all times when provisioning access.

What do you need?

 *Degree or equivalent in a relevant IT discipline *Proven experience working in a ‘Service' lead function, preferably in an IT environment *Extensive and broad-based IT and business experience, delivering diverse corporate and operational IT services inexperience in a medium or large organisation *ITIL foundation certificate in IT Service Management would be beneficial *Familiarity of following ITIL processes for Incident and Service Request processes *Experience with ITSM products *Excellent written and verbal communication skills, able to influence change *Resilient with the ability to adapt to changing situations and reorganise tasks, people and priorities *A genuine interest to pursue a career in an IT Customer centric role *Full driving licence

What can Pennon Group offer you?

In return for your hard work as our Identity Management Analyst, we can offer a competitive salary of up to£30,675 based on your skills and experience. We can also offer a range of excellent benefits, such as our Pennon Pension Scheme, and Free Car Parking.

If you have the skills and experience to join our team as Identity Management Analyst, apply today.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Closing Date:

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